Open Letter To The FX Operators and Drivers Association of Binangonan (FXODAB)

Be client-centric you greedy, abusive, retards!

For so long you have abused your captive audience, me being one of them. Gasoline and diesel prices have long since been lowered, but you still arrogantly persist in your high fares. Talk about unfair. Jeepneys have already lowered their fares, but you still have the gall to collect at rates you imposed during the oil crisis months ago. Kapal ng mukha ninyong lahat . Tubong-lugaw na kayo ah..

Your drivers still continue to make our Monday mornings hell : Some don’t go back to the terminal and instead get passengers from the road. The line becomes longer and longer up to a time that one shuttle returns to the terminal, but will not load passengers immediately. The driver still has to take his coffee or eat breakfast. Meanwhile, some of the passengers have been in line for one and half hours already, resigned to the fact that they’ll be late for work. If your drivers had any empathy at all, they put their passengers first. Hm. In any case, isn’t that supposed to be their profession? Their work? No wonder people look to public utility drivers as money-hungry slobs. You show no work ethic at all.

You also don’t respect your customers as well. You show up at the terminal, see the long lines, and OVERLOAD your shuttle. The space that can fit 3, now fits 4 people. You violate not only the applicable terms of your franchise, and basic human rights, but also the recommended seating capacity by the manufacturer of your vehicle. All in the name of MONEY! If anyone wants to see Greed incarnate, they just need to show up at the terminals during rush hour, and see how you drivers make the passengers’ journey cramped, and their day off to a miserable start. You cannot assume that all people are as thin as I am! Actually, I find it insulting that I become the “seat-filler” most of the times. Nowadays I stand my ground. If I’m going to pay an overpriced fare going home, I might as well wait in line and let others board ahead of me until I can get a comfortable seat.

The same problems happen, and more compounded with your association’s condoning of unfranchised shuttles. These “white-plates” overload like mad, and have the gall to refuse to take in passengers on account of police operations against unfranchised vehicles! Not to mention, they do not have Comprehensive Third Party Liability (CTPL) insurance so passengers are not protected from any accidents. Of course, your captive audience does not have a choice in this, as it is these white-plates who frequent the terminal. Paging the Land Transportation Office, there are colorum vans plying the Binangonan-Crossing route. Ask your enforcers not receiving kickbacks from the FXODAB to investigate on this, and you’ll get results.

You people are the main reason why I want to have my own car. Once I do, I’ll be rid of your lot. And you better steer clear of me when on the road, or I’ll ram my brand new Toyota Rav4 into your cheap vans. And I’ll have insurance. You won’t.